My AVG anti-virus program is saying I can't delete or quarantine it because it is in use by another program. What/s next? How do I get rid of this damn thing?
Can't delete or quarantine trojan horse generic 9 with AVG???security
Whenever you get the message that a file cannot be deleted because it is in use, run AVG in "safe mode".
SAS should remove the malware.
Download and Install Super Antispyware free. Reboot into Safe mode and Run SAS. Allow it to quarantine whatever it finds.
http://www.superantispyware.com/
How to Start Windows in Safe Mode:
http://www.bleepingcomputer.com/tutorial...
I will check back after you have used SAS to see if problem is solved or if you need further instruction.
Can't delete or quarantine trojan horse generic 9 with AVG???trojan
Please go to TrendMicro HouseCalls and run their antivirus program direct from their server. You will have to install their active "X", that is 100% safe. Allow the scan to complete and at the end of the scan all viruses and spyware will be found and killed. Here is the link. No conflict with your own antiviurs.
http://housecall65.trendmicro.com/
Minddoctor, France
Ok first of all you need to find out ware it is hiding in your PC (it should say on the anti- virus) Then you need to go to my computer and put in the folder name that is tells you
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